WebNMS SNMP API .NET 4

EULA - End User License Agreement

t's then current
pricing policy.

5. Deployment/Production Support

During the deployment phase of your application, ZOHO Corp. provides you
Deployment/Production Support services. Please contact ZOHO Corp. Sales, for
the deployment license terms, which may require additional fees.

6. Restrictions on Use

Regardless of how the SNMP API .NET Edition is being used, you may not reverse engineer,
decompile, disassemble or otherwise attempt to determine source code of SNMP
API .NET Edition. You may not publish or provide any results of benchmark tests run on SNMP
API .NET Edition to a third party without prior written consent from ZOHO Corp. During the
term of this Agreement, you shall not use the SNMP API .NET Edition to develop for
commercial distribution software products that compete with SNMP API .NET Edition.

7. Term and Termination

This Agreement is effective until terminated. You may terminate this Agreement
at any time by destroying all copies of SNMP API .NET Edition. This Agreement will
terminate immediately without notice from ZOHO Corp. if you fail to comply with
any provision of this Agreement. Upon termination, you must destroy all copies
of SNMP API .NET Edition.

8. Warranty Disclaimer and Limitation of Liability

ZOHO Corp. licenses SNMP API .NET Edition to you on an "as is" basis, without
warranty of any kind. ZOHO Corp. hereby expressly disclaims all warranties or conditions,
either express or implied, including, but not limited to, the implied
warranties or conditions of merchantability and fitness for a particular
purpose. You are solely responsible for determining the appropriateness of
using SNMP API .NET Edition and assume all risks associated with the use of it, including
but not limited to the risks of program errors, damage to or loss of data,
programs or equipment, and unavailability or interruption of operations.

Some jurisdictions do not allow for the exclusion or limitation of implied
warranties, so the above limitations or exclusions may not apply to you.

ZOHO Corp. will not be liable for any direct damages or for any special,
incidental, or indirect damages or for any economic consequential damages
(including lost profits or savings), even if ZOHO Corp. has been advised of the
possibility of such damages. ZOHO Corp. will not be liable for the loss of, or
damage to, your records or data, or any damages claimed by you based on a
third party claim.

Some jurisdictions do not allow for the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply
to you.

9. General

This Agreement is governed by the laws of the State of California. This
Agreement is the only understanding and agreement we have regarding your use
of SNMP API .NET Edition. You shall not export SNMP API .NET Edition or the derived
application except in compliance with United States export regulations and applicable laws and
regulations. It supersedes all other communications, understandings or
agreements we may have had prior to this Agreement.

Exhibit A - Development Support Terms

A.1 Classic Support Terms

- Business Hours 9 x 5
- Acknowledgement (email response) within 2 Business Days
- Email Support
- Online Access (documentation, FAQs, release notes and white papers)
- Service Pack (cumulative collection of workarounds, patches and b&ug fixes)
- Minor Release (feature releases and service packs, indicated by a change in the decimal)

A.2 Premium Support Terms

- Business Hours 9 x 5
- Acknowledgement (email response) within 1 Business Day
- Email Support
- Online Access (documentation, FAQs, release notes and white papers)
- Service Pack (cumulative collection of workarounds, patches and bug fixes)
- Minor Release (feature releases and service packs, indicated by a change in the decimal)
- Telephone Support
- Customer Patches (Fixes to severity 1 problems that do not have any acceptable workaround)
- Customer Owner (designated technical contact person for all technical issues and escalations)

Note:
Upgrade (significant new features, additions to functionalities, indicated by a change in the
number to the left of the decimal) is not included in both Classic and Premium support terms.